Thank You For Choosing Our Solar Camera!
Important Notice For Android Users
During set-up, you might get the following alert :
“Please turn Clever Dog “GPS” access in Android system settings”
Weather you get this alert or not, please follow these steps:
- Got to the Settings of your Android phone
- Select “Apps”, then “Doby”, then “Permissions”
- Turn on “Location”
- Go back to the Doby App and proceed with the setup
Your Password for the “DOG-….” network is eight times number 1 (11111111).
Please watch the video below for set-up instructions:
Support
If you have any questions or problems using your new camera, please send us an emailand we’ll get back to you within 24 hours.
Download PC Software
If you want to download the videos from the camera to your PC, please install the PC software below. For credentials (user name / password), use the same ones as in the Doby App.We strongly recommend to follow the steps in the “Tutorial For The PC Software” (download below).
Windows (PC) software v1.4.0.7 here (rar archive)Tutorial For The PC Software (PDF)
If you have any further questions, please send us an email here.
Frequently Asked Questions
Q: How to access the recorded videos in the camera?A: The videos stored in the camera can be searched and viewed on the ‘Video Playback’ screen in the Doby app.Q: Can I download the videos in the camera?A: On a Windows computer – yes. You can download the free Windows software (download link above).Q: Can more than one person access the camera to view videos?A: Yes. You can share your camera with up to five people (tap ‘Share’ on the camera screen). However only one person at a time can view the camera signal.Q: Is there a limit to the number of cameras you set up under the app?A: There is no limit to the number of cameras you can set up under the app.Q: How long can the internal 16GB SD card record?A: Based on 10 events a day it will last for one year.Q: How long does the camera record once motion is detected?A: The camera will record for 30 seconds.Q: When the SD card is full, can it be swapped out for a larger card?A: The SD card cannot be swapped out. You can delete the files if it’s full.Q: Will it work without a router / internet connection?A: The camera can operate and record video upon motion detection without internet connection. However to watch the videos, and for real time alerts, you need internet connection.